Knowledge at your fingertips

Effective immediately, the spare parts catalogue of MS Motor Service International GmbH can be accessed via Texa diagnostic devices
(PresseBox) (Neckarsulm, ) The new feature is directed at the target groups of both companies: spare parts suppliers, auto and commercial vehicle mechanics and engine maintenance specialists. In an age of ever increasing complexity, it supports customers with practical advice, guiding them to the necessary spare parts for the relevant vehicle as soon as a malfunction has been successfully diagnosed. Above all, the direct link to the Motor Service online catalogue makes it possible to quickly access specific technical information with system and product data, assembly instructions, expert tips and advice on checking the complete system and its components.

Texa has over twenty years' experience in the field of electronic diagnosis, and covers a wide array of marques and models. In order to use the new function Texa IDC4 software has to be loaded into the diagnostic device. It guides the user directly to the Motor Service catalogue, identifies the defective part and provides additional information if required. When connected to the Internet, the software downloads updates in real time, furnishing the latest information on new models and related parts.

"It quickly became clear that Texa and Motor Service share the same goals when it comes to supporting customers on the repair shop floor", declares Dustin Smith, Senior Manager Technical Market Support at Motor Service. "Our service concept involves precise knowledge of the needs of the people in the repair shops, and providing them with suitable technical background materials. Rapidly changing automobile electronics mean greater demand for diagnostic devices worldwide. Electronic components are increasingly complex, making the technical information for diagnosis and testing inside the vehicle more and more important. We're happy to have found a partner we can work with to expand our Technical Support", explains Smith.

Elvis Colla, Marketing and Sales Director at Texa, says that, "we are proud to be cooperating with Motor Service", adding that, "our mission is to make the lives of mechanics as simple as possible at every stage of the repair process. This is why our IDCC4 software furnishes an unrivalled amount of help and information, such as the 'Solved Solution' system for Google searches. Giving our customers the opportunity to access the online catalogue of a reliable and renowned partner like Motor Service is an important step."

Oliver Schilling, Corporate Account Manager at Texa, points out that "the customers of both companies benefit from cooperation between Motor Service and Texa", noting that "high-precision diagnostic information from Texa coupled with the right spare parts and technical background information from Motor Service saves time and money in the repair shop."

Background information on Texa

Texa was founded in 1992 and is now Europe's leader in the development, industrialization and manufacture of multi-marque diagnostic systems for cars, motorcycles, trucks, boats and farm equipment. Thanks to it elaborate sales network, the company is present in over a hundred companies worldwide. It has subsidiaries in Germany, France, Spain, Russia, the USA, Japan and elsewhere.


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