Germany – arvato Systems is strengthening its global e-commerce portfolio through its partnership with OXID eSales AG, a frontend platform provider.
Out of a pool of 40 ‘Premium’ partners, OXID is now focusing its attention on just 15 ‘Enterprise’ partners. arvato Systems gained this highest level of partnership based on its experience in implementing complex online shops all over the world. The partnership between the two companies allows online traders to benefit from a powerful and flexible e-commerce solution. In light of a rapidly changing market, short project completion times are essential. The OXID platform that can be configured freely and easily, meaning the first ready-to-use prototypes can be created in just a few weeks.
The OXID E-Commerce solution supports the sales process across traditional retail outlets, as well as in the online shop; depending on which channel the customer prefers. This allows the customer to visit their local store in order to collect, pay for, and return goods that they have bought online, for instance. The system also gives customers the opportunity to order products using a smartphone. Distributors also benefit from the solution. They can manage stock in store directly, allowing them to provide customers with immediate information on which products are available. Making processes like this possible requires in-depth experience in integrating complex business processes. In entering into the partnership, arvato Systems brings this capacity to the table, along with its best practice processes.
arvato Systems has been operating successfully as an e-commerce consultant and IT provider in Europe, North America, China, and Asia for a number of years. Today, multichannel solutions from arvato Systems combine entire sales channels (Internet, mobile, point of sale, print) and integrate distributors and fulfillment providers. Keeping the main focus on the customer and their transactions, and maintaining consistent communication with them via all channels delivers a surge in both turnover and customer satisfaction.
About OXID eSales
OXID eSales AG is a leading provider of e-commerce solutions located in Freiburg, Germany. Countless successful B2C and B2B-shop operators from a wide variety of sectors value the scalability, modularity, and quality of the OXID platform. Among them are Lekkerland, Fressnapf, Mercedes Benz, Strenesse, Intersport, Gravis, and Deutsche Post. Customers benefit from the implementation of flexible customization options available within the standard software (fast launch times, low costs), from the expertise of over 100 certified OXID Solution Partners, and from direct support and improvements during operation made by the developer. OXID eFire is the gateway to e-commerce in the cloud, and its unique user interface enables professional management of online-marketing, market places and payment services as well as credit checks and intelligent searching, among other things. OXID eShop has been developed and published as commercial open source software. The advantages for the user include speedy innovation, high-quality developments, and long-term investment security. www.oxid-esales.com
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