Orga Systems positioned in Gartner's 2014 Magic Quadrant for Integrated Revenue and Customer Management for CSPs

Gartner positions Orga Systems highest and furthest for execution and vision respectively in Niche Players Quadrant
(PresseBox) (Paderborn, ) Paderborn (Germany), 23 October 2014 ˗ Orga Systems, a leading software vendor for real-time charging and billing solutions, with an international customer base in the telecommunications, utilities and automotive markets, today announces that it has been evaluated in this year’s Magic Quadrant for Integrated Revenue and Customer Management for CSPs (IRCM)* by leading analyst firm Gartner, Inc., among 19 global IRCM vendors. This year Orga Systems has been positioned the highest and furthest for execution and vision in the Niche Players Quadrant. All vendors are analyzed and evaluated based on the criteria “Ability to Execute” and “Completeness of Vision”.

Ability to Execute
evaluates vendors on the quality and efficiency of the processes, systems, methods or procedures that enable their performance to be competitive, efficient and effective, and to positively affect revenue, retention and reputation. Ability to Execute is primarily a combination of factors driven by product functionality, architecture and performance, and by the ability to meet customer expectations during product delivery and operation. Vendors are judged on their ability and success in executing their vision. Completeness of Vision evaluates vendors on their ability to convincingly communicate their current and future market direction, innovation, customer needs, and competitive forces, and on how well those statements map to Gartner research positions. Vendors are rated on their understanding of how they can address market forces to meet and anticipate customer demands. Completeness of Vision is primarily a combination of domain expertise, an appropriate go-to-market strategy, and a focus on innovation in product functionality and enabling technology.

Wolfgang Kroh, CEO of Orga Systems, says: “Being a focused product specialist with a clear method of improving customer experience, we believe that our renewed inclusion in this year’s Magic Quadrant recognizes the innovative projects we are doing with our customers and our commitment to them. Orga Systems remains a good choice for CSPs who are in the need of a reliable partner with a cutting-edge product family.”

Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


*Gartner “Magic Quadrant for Integrated Revenue and Customer Management for CSPs” by Norbert J. Scholz, Kamlesh Bhatia, Jouni Forsman, October 2014.

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