Service as success factor - Sesotec service engineers at your service all over the world

Learning by doing: At systems in the technical laboratory the training participants put into practice what they had learned. Customers also benefit from the mutual exchange of experience. (PresseBox) (Schönberg, ) Schönberg, October 2015

For 40 years Sesotec (formerly S+S) has been manufacturing sorting machines and systems for the recycling industry, and throughout all these years customers all over the world who are operating such a sorting system have relied on Sesotec's service. Installation, commissioning, spare parts, inspection, maintenance, service, updates, training, repair work, overhaul – all these services are available for customers. It really is a rare thing that customers have problems with Sesotec sorting systems, but if such cases should occur, Sesotec service engineers always are ready to help.

Always up to date
Our service engineers undergo intensive training so that they can provide every customer with exactly the right solution that is most efficient for his individual demands. Such training not only takes place at the main factory in Schönberg, but at all the service locations all over the world. The demands and requirements of every individual customer can thus be met optimally and in line with latest developments.

Already during installation and commissioning of our systems our service engineers provide intensive training for the customer's operating staff. They furthermore go hand in hand with our customers throughout the complete life cycle of the sorting systems. From adaptations to new sorting tasks through to help in case of malfunctions – a service hotline always is available, or a service engineer will be sent as soon as possible.

Training from basic through to advanced
In September 2015 an "Advanced Service Training" for the service engineers of the Sorting Recycling Business Unit was held at the main factory of Sesotec in Schönberg. This seminar continues the earlier basic training. The Advanced Service Training includes the latest information in the field of NIR technology and object analysis and in addition focuses on subjects like filter settings, colour programs, and application know-how. Participants included service engineers of the subsidiaries Sesotec USA: Mauricio Zarinana, Charles Hancock; Sesotec UK: Mark Tate, Sesotec Asia: Kevin Tam and Alexander Widenka from Sesotec Germany. The training is held by Martin Aschenbrenner, Sesotec's specialist for internal service training and customer training.

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Sesotec GmbH
Regener Strasse 130
D-94513 Schönberg
Brigitte Rothkopf
Sesotec GmbH
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